Many people do not realize that their insurance can cover your vehicle even when it is being shipped. When putting your car in the hands of a vehicle shipping company, you do not know what problems might happen in the future. To avoid the extra charges of repairs to damage picked up along the journey; double-check all of the Car Transport company's policies on damages.
The vehicles are normally covered by the auto transport companies themselves, should any scratches or dents occur on the delivery trip. As with any type of insurance, auto transport insurance has plenty of caveats. The complex world of auto transport insurance may be daunting, but the following guidelines should make the process less formidable.
Before you even choose a company to transport your vehicle, make sure that all of the companies have certificates of insurance. A well-respected company will gladly show you the necessary documents, which they have as it is a legal requirement. It may benefit you to ask certain questions about the insurance offered, like the parts of the vehicle that are protected, deductibles, and so forth.
The promises that the company gives must be verified and documented. The minor details are important, so make sure to get specifics from your agent. A good query would be about the need to notify the transport company when your vehicle is in transit.
Before tossing over the car keys, make sure to empty your car of any personal items. Insurance does not cover these possessions from loss or damage at all. Clearing the car before transport will prevent weight-related damage and interior damage.
Insurance doesn't cover damage caused by objects in the car during transit. Luckily there are a few other tricks when prepping your car for a long distance trip. An inspector will check your vehicle for existing damage when you leave the car at the shipping company.
It is imperative that you are present at this inspection. A useful tip is to take a photograph of your car before it is transported, in case damage is incurred. Likewise, when it arrives at your new place, the same process of examination will take place, but this time the focus shall be on inspecting for damage that may have occurred during transport.
It is important to conduct careful inspection and document any damage, scratches or dents on the Bill of Lading or the condition report before accepting the car. Start your car to make sure that there is no mechanical damage. Your camera is your best friend for documenting damage, particularly new damage.
The Bill of Lading is a very important document, as it allows you to note damage sustained in transit. Contact the company as quickly as possible, but don't forget to get the driver to counter-sign the document. Some damage will not be visible at night, so keep your flashlight close by.
The level of customer support is indicative of the auto shipper's reputation. The majority of business conforms to a set standard of professionalism. If you are unhappy with your treatment, file a formal complaint. You can avoid unnecessary drama and stress by being thorough and using the advice provided here.